Patient Services Coordinator III

UVA Community Health

November 2022 to Present

• Check-in, check-out, greet, schedule and register patients for the outpatient clinic as needed.

• Verify eligibility for patients and ensures all pre-authorizations, referrals, and pre-certifications are obtained as necessary.

• Answer all incoming telephone calls, assists, and provides information and answers as needed.

• Perform other job-related duties as directed by the Supervisor.

• Design the monthly newsletter, and fliers for the OBGYN offices and their events.

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Graphic Designer

New Home Media

October 2021 to July 2022

• Created art proofs for clients, their communities, and events.

• Created various forms of signage, including billboards, community entrances, real estate signs, interior signage, flags, and banners.

• Followed client brand guidelines and their spec books for related signage

Order Entry and Graphics Coordinator

BamBams LLC​

August 2019 to October 2020

• Understood client's design needs.

• Prepared art proofs for presentation.

• Collaborated with team for complex projects and orders.

• Handled and secured confidential documents and various art files.

• Updated clients on progress of art, shipping, times, and any necessary adjustments or delays.

• Ensured final proof and product met client's wants and needs.

• Finalized orders in NetSuite and sent necessary files to production team.

•  Provided any necessary customer service to clients via email and/or phone call.